Digital Inclusion and Literacy

Digital inclusion means that everyone has access to the benefits of technology, particularly as access to services moves increasingly online. Factors such as age, education or circumstance have increased the number of people excluded from using online services.

Providing access to and support with digital technology has long been a priority for our member Centres – especially for CRCs. 73% of Centres – 36% of NCs and 100% of CRCs – provide digital and IT support or services, including community access to computers or internet/wi-fi, digital literacy training, or general support to their communities with digital devices/IT. (All statistics from our 2022 Member Survey)